"total knew replacement"

About: St Albans City Hospital

Anything else?

I came in on Friday 21st June at 06.30 and other than a slight delay in going down for the operation, I cannot fault the hospital in any way. Accommodation, staff and food were first class. I was given the choice of either a full anaesthetic or a local lower back injection. I chose the latter and had no problems, with a quicker recovery. The ward staff were very attentive, always asking whether I had any pain and if so attending to it. De La Mare ward was the ward where I was in their excellent care. The food was very good with a large range of cold or hot cooked items. The ward itself was kept very clean. Overall I could find no reason to complain about my four day visit. I would have no hesitation in recommending this hospital for this surgery. Finally I would like to thank the doctor and his team for their care and attention to me during the operation

Story from NHS Choices

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Response from St Albans City Hospital

Thank you for taking the time to add your kind comments to our NHS Choices page. We're delighted to hear that your operation and overall experience with De La Mare ward was just the way you should expect, including the cleanliness of the ward. It's always gratifying to hear first-hand accounts of how our hospital staff did all they could to professionally cater for your needs. We will, of course, pass on your kind comments to the staff. In the meantime, if you would be willing to nominate a particular member of staff or the team for our staff awards scheme for excellence, please do have a look at our awards page: http://www.westhertshospitals.nhs.uk/about/staffawards/default.asp All the best with your recovery.

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