"Pleasant and restful stay at Southmead Urology..."
About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
I found my stay in the Urology ward at Southmead Hospital to be pleasant and restful and at no point did I feel that they were in a hurry to move me on, something I appreciated as a twenty year old living in a different country to my family. The staff overall were helpful and kept me informed about what was going on throughout my stay, and the anaesthetist was very pleasant and put me at ease very quickly regarding my operation. The nurse’s were also very considerate and helpful. The only complaint I have relates to my pre-operative experience, where I was told very different time scales for when I was likely to have my operation and the pre-op nurse I felt could have explained slightly more exactly what the operation involved and how long you can wait on the day before you go in for surgery, as I was waiting almost 12 hours in admissions before I went in for surgery which I felt caused unnecessary worry for me as I had been advised my operation may be cancelled if a more urgent patient presents.