"Emergency Dental Service"

About: St Austell Community Hospital

Anything else?

Being on holiday and suffering quite acute dental pain , I was sent to the Emergency Dental Service . The staff were absolutely wonderful , from the moment I arrived in the department there was nothing but " caring for the patient " , the practitioners showed nothing but kindness and care for my predicament and because of recent medical incidents spent a little more time with necessary research , before proceeding with the treatment , even to discussing with me about how the dentist should proceed. I do hope the staff get to read this message , and the Hospital Managers understand just how good their staff are. Thank you all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Austell Community Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story