"a trip to hospital or a phone call ? we made the right choice "
About: Harmoni / NHS 111 Harmoni NHS 111 WD18 8YA
Posted by Major454 (as ),
The carer got confused and gave a double dose of tablets, we were all really worried so we called 111. The operator was fast, efficient, and comforting. It turned out we did not need a hospital visit which was great and the reassurance of this was helpful and comforting.
We have heard a lot of bad press about this service but our honest experience was fantastic and we couldn't fault this service or the staff whom are apart of it.
Thank you for all your wise words and comfort