About: Good Hope Hospital

Anything else?

Yesterday I went to have a Gastroscopy. I must admit I was dreading it after being told how horrendous it was and I shouldn't have it done. When I arrived the staff were brilliant. My appointment was on time. I was first taken into the department by a lovely nurse. She explained what would happen ,took loads of medical history and put me at ease. When I was called into the room where it was to be done , I felt at ease at once. The staff were light hearted & making jokes, really lovely. I was on my own and wanted to drive home so I had the throat spray. The actual Gastroscopy it's self is not that pleasant but it isn't that bad either. The staff were very kind and helpful reassuring me all through. A big thank you to the doctor and his assistants. You were all brilliant. I had no after effects at all, not even a sore throat . I drove home and had my evening meal. One thing I would say is listen & do what you are told. Do not eat anything the day you have it done.

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Response from Simon Jarvis, Head of Patient Engagement, Heart Of England NHS Foundation Trust

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Dear Linda

Thank you leaving such reassuring feedback as I know your words and praise will mean a lot to any patients who need a Gastroscopy in future. I'll make sure the team at Good Hope see this too.

Best wishes


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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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