"It was clean. Receptionist was patient."

About: Hemel Hempstead Hospital

(as the patient),

What I liked

It was clean. Receptionist was patient.

What could be improved

More consultants. I have been to the Fracture Clinic 3 times and have not waited less than 3 hours to be seen each time. The last time, the nurses forgot to send me to X-Ray so that the consultant had something by which to judge the healing rate when I was actually called.

Story from NHS Choices

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