"chaotic hospital"

About: The Royal London Hospital

Anything else?

My husband has been on the waiting list for surgery for over 6 months now and in that time has already had a cancelled operation waited for more than 3 hours for a follow up clinic appointment, been sent the wrong time for an ultrasound appointment and had his notes lost so all in all not a very good experience and i work for the NHS !!!!

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Response from The Royal London Hospital

We are sorry for the experience you have described in your comment. We take patient care very seriously, and would like to look into this for you in more detail. We would therefore like to invite you to contact us directly to discuss this further. Please telephone at your earliest convenience, 020 3416 5000 extension 42695, option 1 and ask for Ben Southern who will be able to look into your issue.

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