"cardiac care CMU and ward 28"

About: Castle Hill Hospital

Anything else?

The care and compassion afforded to me and my family were outstanding. I was dealt with speedily and very efficiently which meant that my chances of survival with little damage were greatly improved. All members of staff on CMU and ward 28 have been extremely friendly and helpful to all of us. They made sure that my wife and daughter were included in discussions about treatment and medication and made themselves available to answer any queries they had. The food in the hospital was of a very good standard with reasonable amounts of choices at each meal. The cleanliness of the wards was exceptional. While I wouldn't want any friends or relatives to go through what I went through I have no hesitation in recommending the Cardiac Care unit at Castle Hills to anyone fortunate enough to have a choice about where they are treated.

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Responses

Response from Jackie Wileman, PALS Officer, Hull and East Yorkshire Hospitals NHS Trust

Dear Mr Drakes,

Thank you for adding your kind comments to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the Matron and staff concerned are made aware of these. We sincerely hope you're making good progress with your recovery.

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Advice and Liaison Service (PALS)

Hull and East Yorkshire Hospitals NHS Trust.

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Response from Castle Hill Hospital

Thank you for leaving your feedback on NHS Choices.

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