"I was really pleased with the advice"

About: Harmoni / NHS 111

(as a service user),

Over the week end I had a painful leg and called the 111 service to get advice.

I initially spoke to a nurse who then told me she had asked a doctor to call me back. The doctor called back within 10 minutes and advised me on what to do to treat the leg. I was really pleased with the advice he gave and the way I was spoken to – not at all rushed.

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Responses

Response from Amanda Mayo, NHS 111 Service Director, Harmoni

I do hope that you your leg is now much better

Thank you for taking the time to post such a positive and concise experience for others to see

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