"Hearing difficulties"

Anything else?

My last Review was concerning the calling out of day-care patients names in the Eye Clinic. The Nurses are still in the habit of (generally) standing outside the Reception area where there is often quite a hubbub of talking, to call out names. As a patient with hearing difficulties, and there must be many more judging by the fact that names often have to be called repeatedly, I have great difficulty in picking out the Nurses's speech among all the other noise and talking. Please could this be passed to the Department, any any other for that matter, as difficult hearing is a frustrating problem we have to live with so any help is always gratefully accepted, thank you.