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London workshop, January 2013


Society Building, 8 All Saints Street, London N1 9RL

10:00am-1:00pm, 24 January 2013

The purpose of this workshop for health care staff was to help you understand Patient Opinion's service and how it fits with key national and regional developments, and to hear how other organisations are using Patient Opinion across the south east.

We hope you enjoyed it!

Slides from the day

Ian Mackenzie, Director of information and facilities, Surrey and Sussex Healthcare NHS Trust
Using Patient Opinion in an acute trust
Mandy Hollis, EPR Manager & Business Support to the Chief Nurse, Oxford University Hospitals NHS Trust
Working with online feedback to support a compassionate, learning organisation
James Munro, Patient Opinion
Going further with Patient Opinion to change your culture
Jasmine Ali, social care lead, Patient Opinion
Introducing Care Opinion: transparent public feedback for adult social care