Volunteers in Action at Rampton Hospital

St Georges Celebration Rampton Hospital 

All of our involvement volunteers are pretty special.

Some of our Rosewood Involvement volunteers are trained by the Involvement Team to gather feedback. Patient activities at Rampton provide purpose to the day, they support recovery and promote a positive environment for patients.

Some of our feedback is posted on Care Opinion for a direct reply and some of our feedback is gathered verbally from patients or using paper forms at Rampton. There is no internet access whatsoever but it doesn't stop patients from having a powerful voice. Our volunteers enable it and staff are welcoming it.

The world of online conversations and tech is enabled in other ways through face to face conversations with volunteers or anonymous written comments which can be shared in  patient meetings (or not) Yes. it's a bit 'old skool' but it works! 

Patients work with staff to suggest improvements where changes are made and these comments are shared widely at senior level and listened to.  Care Opinion has enabled the stories and the conversations. So the comments you get from an event may not seem like big change agents but what it is doing is more subtle.  This is about working at the heart of culture change and that's got to be a good thing.

St Georges Celebration Rampton Hospital April 2017.pdf

This is where we share feedback about our Trust http://feedback.nottinghamshirehealthcare.nhs.uk/