Just been reviewing our November Friends and Family Scores and it's really great to see that 96% of all respondents are highly-likely or likely to recommend the Trust to their friends or family. This is based on over 1,100 responses we had in the month.
In 13 of our 28 wards the result was 100% highly-likely or likely, which is a fantastic achievement.
You can see our FFT results on our website at http://www.surreyandsussex.nhs.uk/transparency/participation-in-care-matters/
November Friends and Family Scores
November Friends and Family Scores https://patientopinion.blob.core.windows.net/profile-pictures/b193459d-4ff7-41e1-b0a7-e857e966db8a.jpeg Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.pngUpdate from Surrey and Sussex Healthcare NHS Trust
Posted by Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust, on
Thanks for your feedback.