"Complete lack of mental health support"

I rang the crisis team suicidal in January, and after three call handlers, two of whom rang me at nearly 5pm and then at 5 said they were finished for the day, I got an even worse social worker on their first day. They discharged me just saying look up debt advice, when that wasn't even the reason for reaching out to crisis - debt was just a symptom of a major mental breakdown and major depressive disorder and PTSD.

GP didn't know where to refer me as I'd been discharged according to the letter (I never even got a letter, first I knew was when I contacted GP saying I was still waiting to see someone).

Had a complete breakdown recently and rang 111.  A caring nurse rang back and got me put through to a crisis call handler with this team who was caring but cut me off as they said they were just a call handler.

An hour later someone called back who I feel should not be dealing with mental health patients. They were appalling and just kept saying go to GP, make an appointment, wait a few days. This is when I'm telling them I want to harm myself and have a plan. They were so bad that I hung up on them abruptly.  They never even bothered to phone back.  I rang Samaritans on a different phone who calmed me a bit.  But still have no mental health crisis help and this team should be shut down as they are completely detrimental to patient welfare.