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Such lovely and caring staff

Story from nhs.uk

"Such lovely and caring staff"

About: Russells Hall Hospital

I spent 3 nights at Russell’s Hall around the birth of our son and only have praise and gratitude for the maternity staff. I was kept informed and well looked after by genuinely lovely people throughout my labour and recovery. What an amazing team!! Thank you!

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Responses

Response from Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust about a year and a half ago
The Dudley Group NHS Foundation Trust

Submitted on 23/11/2022 at 15:04
Published on Care Opinion at 15:04

Congratulations on the safe arrival of your son.

Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star.

It is great to hear that you received excellent care and treatment in the Maternity Unit. We are thrilled to hear that staff kept you informed and supported you through your labour and recovery.

Your kind comments have been shared with the team and senior management who will be pleased to hear of them.

All the best and take care.

Patient Experience Team

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