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"Above and beyond care"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

I was recently attended  NHS Forth Valley Hospital Ambulatory Care for surgery on a hernia. From start to finish my experience was incredible and spoke of the professionalism of all staff involved: Nursing auxilliarys, reception staff, ward nurses, surgeons and anaesthetists. I had most to do with a number of ward nurses and was blown away by the care I received and the obvious dedication to this very challenging job. There are those for whom doing their job is much more than simply being professional; very special individuals doing a very special job. I was entirely cared for during my short stay.Thank you all so very much. 

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Responses

Response from Mandy Clark, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley about a year and a half ago
Mandy Clark
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 16/11/2022 at 15:13
Published on Care Opinion at 15:13


Dear sosograteful

Thank you for taking the time to provide feedback on your recent stay in Day Surgery, I am delighted to see it was a positive experience for yourself and you felt well cared for and found the staff to be professional.

I will pass on your lovely comments to all ward staff, wishing you a quick and speedy recovery

Kind regards

Mandy

SCN and DSU team

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