"Shining stars of the Scottish NHS"

My Mum is in her eighties and her TIA Clinic appointment was arranged very quickly. We were told in A&E in the morning that Mum would receive the appointment after being diagnosed with a TIA, and the follow-up TIA Clinic appointment was the next day. I attended with Mum due to her memory issues. I didn't know what to expect from this appointment, and to be honest, I'd been worried that it would all be a bit doom and gloom, but not at all. Dr Whitehead brought us a medication change and huge dollops of positivity.  

Dr Whitehead was patient and kind. Mum needs timely memory jogs and can often recall much more information with patience and just a few words to prompt. I'm a recently retired Mental Health nurse who specialised in Care of the Elderly (in a different Health Board), and I was well impressed with Dr Whitehead.

The nursing staff and Dr Whitehead made our visit a pleasure, and there were a few happy tears, from Mum and me. I think it was just such a relief to be given a positive outcome delivered with gentle care and compassion.

Thank you Dr Whitehead and the nurses at the Care of the Elderly Day Hospital, you're all shining stars of the Scottish NHS.