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Waiting time for hearing aid repair

Posted By severitygb74

"Waiting time for hearing aid repair"

About: Royal Cornwall Hospital (Treliske) / Audiological medicine

(as a service user),

 My ear is broken I cant hear with just one hearing aid. And I have to wait at least 2 weeks to get the broken one fixed, It's way too long, the deaf world is very hard to negotiate :( Help!

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Responses

Response from Clare Pitt, ENT and Audiology Service Manager, Audiology, Royal Cornwall Hospitals NHS Trust about a year and a half ago
Clare Pitt
ENT and Audiology Service Manager, Audiology,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/11/2022 at 16:01
Published on Care Opinion at 16:21

Dear severitygb74

Thank you for getting in touch regarding the wait for a hearing aid repair appointment. My name is Clare and I manage the Audiology Service here at RCHT. We completely understand that the deaf world can be very hard to negotiate particularly when your hearing aids are not working, so the wait for an appointment is far from ideal.

Whilst we do have waiting times of around 2 weeks at present, we allocate slots on clinical need and I'm happy to discuss with you to see if there is another way we can help sooner.

Please can I ask you to either call the department on 01872253747 or by email rcht.audiology@nhs.net requesting me by name so that we can gather a few more details to be able to help.

Kind regards

Clare

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