"My mum's treatment"

My mum was taken into the Langland's Building Unit at the Queen Elizabeth hospital in Glasgow in July 2022 and this place was disgusting.

Firstly my mum was suffering from delirium and her mobility was walking frame aided with a companion, clearly stated on the board above her bed.

One day she was taken to the bathroom, left unattended and had a fall banging her head on the hard floor resulting in blood loss.

The ward nurse phoned and said my mum had fallen but there was nothing to worry about and then days later she had a scan and I was told she had a bleed in her head and there nothing to worry about either.

Then my  family was told that my mum had Covid, then didn't have Covid, but they had a patient who was  next to my mum's bed who did. This patient was allowed to walk about the ward instead of getting put in isolation.

Then there was a heatwave in July, the patients in the wards drinking jugs were almost empty with hardly any nurses coming in to refill them.

On another occasion we saw an emergency in another part of the ward where an alarm went off and we saw a nurse, casually walking with a 

AED (resuscitate machine) then realised we were watching and then moved quicker.

My mum also said she was left soiled for two hours one night after asking the nurses she needed the bathroom. On another occasion during the heatwave she said the nurses put the buzzer on the wall instead of next to her resulting in her saying her mouth was stuck together as she had no fluids.

Then my mum got moved into a ward down stairs and one of the senior nurses said in ear distance of my mum this was and end of life ward resulting in my mum having a panic attack which for me was very cold and unprofessional.

In that ward my mum said two nurses a few days later took her to the bathroom and at the time my mum had breathing difficulties due to her illness and they told her to calm down and that it was just a panic attack. One of the nurses said they would get a doctor and my mum said no doctor came.

On my mums release they sent her home with a serious chest infection which even the ambulance drivers said wasn't right, which was shocking to hear them saying that too.

I feel like they just dumped my mum and two days after this I thought she was going to die as her condition deteriorated. I was given no medication or equipment to help with her condition.

My mum has now since passed and with this experience as a former carer and nurse, if this is how elderly are treated then I would go private or take your parent's home and care for them yourself.

I still feel to this day the fall quickened my mum's death and although accidents do happen ,this for me was lack of care. 

Explanations