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"Gynaecology procedure"

About: The Princess Royal Maternity Unit / Gynaecology

(as a service user),

I was admitted to the Glasgow Royal Infirmary for a gynaecology procedure. I was extremely nervous about this due to an incident that happened last year. However the team were amazing. Dr Smith, the anaesthetist took the time to speak through the procedure in detail and she was able to make sure it was an all female team in the theatre. She really did go above and beyond to ensure I was comfortable with the procedure and who was in the theatre, and popped up to the ward to check in the next day.

The theatre nurse Natalie and the other two nurses, I can’t remember their names, were amazing! They spoke to me during the spinal block to try distract me and tried to put me at ease. In recovery, Nurse Kirsten was fantastic, she sat with me and held my hand when I needed it, she made sure there was only two nurses looking after me as to not introduce too many faces. And lastly Nurse Megan in ward 56, she looked after me overnight and could not have done more to make me feel at ease and comfortable. From the moment of admission to discharge all staff were amazing and I can’t thank them enough for making a really daunting and uncomfortable experience that bit more easier! 

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde about a year and a half ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 29/09/2022 at 09:39
Published on Care Opinion at 09:39


Dear Nicole_1402009

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the gynaecology team met your needs during your recent episode of care at the Princess Royal Maternity,

I will share your feedback with Dr Smith, Natalie, Kirsten, Megan and all of the team. I know they will be delighted to receive this. We are all very proud to be part of the gynaecology team in Glasgow Royal Infirmary. Our primary aim is to ensure patients experience is as positive as possible at which is usually a worrying time for them. Your comments and feedback are so very welcomed particularly regarding your Inpatient hospital experience as this will hopefully reassure patients who are anxious whilst waiting for admission.

I hope you are doing well at this time and recovering well from your procedure.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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