This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Good practice

Story from nhs.uk

"Good practice "

About: University Hospital (Coventry)

I received a jaw surgery after breaking my jaw about 2 weeks ago and it was fantastic untill when I got home after a week or two I started to have problems with my face stitches so I tried calling the nimber on my discharge papers and never got through to anyone after calling numerous times when I really needed some assistance and information I was very frustrated so I called many differnt numbers on the website and didn’t get through once so still now I am struggling and trying to contact but begging no where, so a good procedure but absaloutely pointless giving out numbers to call if your not going to answer any of them when people need help

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital (Coventry) nearly 2 years ago
University Hospital (Coventry)

Submitted on 06/10/2022 at 14:34
Published on nhs.uk on 07/10/2022 at 10:04

Hello, I'm sorry to see you haven't had a positive experience since your surgery at University Hospitals Coventry and Warwickshire NHS Trust. To enable us to look into this further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4205

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k