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"Doctors surgery told us about the service"

About: The Great Western Hospital

It was similar to waiting in Accident and Emergency. The waiting times are long but once you get to see the doctors and nurses they are very efficient. If you go there make sure you take a coat as the air conditioning was beginning to cool us down. There is vending and plenty of seats. The triage was fairly quick but waiting for a doctor took ages. We spent 5 hours there and the car parking was reasonable. The staff were first class and sympathetic about the waiting times which they are trying to improve.

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Responses

Response from The Great Western Hospital nearly 2 years ago
The Great Western Hospital
Submitted on 05/09/2022 at 10:00
Published on nhs.uk at 15:25


Thank you for telling us about your experience of care in our A&E department. We are pleased to hear your positive feedback on the care and treatment you received from our staff. We will pass on your comments to the team who will very much appreciate that you took the time to get in touch.

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