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"Cold, austeer and abrupt"

About: East Of England Ambulance Service NHS Trust

Cold, austeer, rude, unkind treatment. Not one kind word was spoken to me as I laid all alone in agony and scared in the ambulance. Rude to my carer. More interested in a robot delivering shopping!

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Responses

Response from East Of England Ambulance Service NHS Trust nearly 2 years ago
East Of England Ambulance Service NHS Trust
Submitted on 25/08/2022 at 16:58
Published on nhs.uk at 17:31


I am sorry that you have had cause to raise concerns about East of England Ambulance Service. I would like to investigate the concerns you have raised and would be grateful if could email feedback@eastamb.nhs.uk with the date and the location we attended so that we can track the staff involved and begin an investigation if you would like us to do so.

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