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Care Opinion

Dermatology

Posted By homamjw86

"Dermatology"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as a service user),

Had a small op on my lip today. All was good. I would like to thank Dr Anderson, Sonya and Karen for making it easy for me.

Staff skills

Staff skills


Staff attitude

Staff attitude


Team work

Team work


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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 08/08/2022 at 10:57
Published on Care Opinion at 10:57

Hello homamjw86 thank you for taking the time to post feedback about your recent visit to dermatology unit I am glad that you had a pleasant experience. I will ensure that the team see your feedback and I will pass on your thanks. I wish you all the best for your healing and the future

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Response from Terrie Harris, Staff Nurse, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Terrie Harris
Staff Nurse, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 08/08/2022 at 11:10
Published on Care Opinion at 11:10

Hi homamjw86

Thank you for taking time to do the feedback we are always looking at ways to improve our service.

I will ensure the staff mentioned see this and I'm so glad we were able to make you feel relaxed. We know it can be a worrying time regardless of the size of the area we are looking at.

We would like to wish you a speedy recovery.

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 08/08/2022 at 12:24
Published on Care Opinion at 12:24

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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