This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I have been waiting 11 months now for surgery

Posted By sarahlil

"I have been waiting 11 months now for surgery"

About: Western General Hospital / Gynaecology

(as the patient),

12 years ago when I was in my mid 30's, at a different hospital in another area of Scotland, I had pouch surgery to get rid of my ileostomy. I left that hospital with half my vagina destroyed by a huge hole in it!

Years later despite complaints and being fobbed off and getting dismissive rude sanctimonious replies my vagina is deformed leaking and smelly.

I have been waiting 11 months now for redo pouch surgery at the Western General hospital.

I feel my life has been destroyed, I have never had a relationship and can't work because of this.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Taylor, Team Leader, Patient Experience Team, NHS Lothian nearly 2 years ago
Helen Taylor
Team Leader, Patient Experience Team,
NHS Lothian

Submitted on 26/07/2022 at 11:43
Published on Care Opinion at 13:37

Dear Sarahlil,

Thank you for taking the time to share your story with NHS Lothian via Care Opinion. Please accept my apology for the delay in replying to you.

I was saddened to read about your previous experience of surgery and the ongoing issues you have had to deal with as a result. This must be very difficult for you.

I would like to try and assist you but in order to do this, would require some more information from you.

Would it be possible for you to contact the NHS Lothian Patient Experience Team either by email: feedback@nhslothian.scot.nhs.uk

or by telephone, the correct number is in my response below.

A member of our team will be able to help.

Kind regards,

Helen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Helen Taylor, Team Leader, Patient Experience Team, NHS Lothian nearly 2 years ago
Helen Taylor
Team Leader, Patient Experience Team,
NHS Lothian

Submitted on 27/07/2022 at 10:16
Published on Care Opinion at 10:33

Dear Sarahlil,

I have noted that the contact number I gave you in my previous response was incorrect. Please accept my apology.

The correct number for the Patient Experience Team at NHS Lothian is:

0131 536 3370.

Kind regards,

Helen.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k