"Poor communication and everything with it"

Took myself to A&E regarding testicle pain, the delay was excessive but understandable, passed around from department to department for several hours before seeing a urologist, they suspected varicoceles and was sent on my way home no information handed out to me or anything explained, took two months to get a referal for a ultrasound scan, another four months for my embolization, Afterwards it took 6 months before I was contacted again before being referred for surgery in 2022 at burnley without my knowledge and was sent the wrong information regarding my surgery, I've met one person from my consultants team in 18 months and had one telephone call! The receptionist never pick up the telephones and I had my pre op in May this year and I probably won't be treated till next year. The effects this has taken on my mental and sexual wellbeing is disgusting and what support have I got for it? Nothing because testicle pain regardless of severity is not a concern to those people, the day I am admitted for surgery will be a long time away and all you'll say is your sorry, that doesn't bring me any comfort, it doesn't make the stress, anxiety or depression go away or give me back any time I've spent being miserable