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"Outstanding care by surgical and nursing staff"

About: Queen Elizabeth University Hospital Glasgow / Renal and Transplant Services (Ward 4a, 4d)

(as a service user),

I am just wanting to thank the outstanding care I received while I was admitted to the Queen Elizabeth University hospital in Glasgow for planned surgery on Friday within the renal diyalasis ward 4C the nursing staff were so professional and caring and made the time to chat with me.

I would like to also thank the surgical staff who performed the procedure from the surgeon and the staff that were in theatre and kept my mind of worrying what wil happen during my procedure by talking to me.

I cannot thank them enough 

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Responses

Response from Eleanor Sommerville, Clinical Services Manager, Regional Services - Renal Services, NHSGGC nearly 2 years ago
Eleanor Sommerville
Clinical Services Manager, Regional Services - Renal Services,
NHSGGC
Submitted on 05/07/2022 at 10:35
Published on Care Opinion at 12:37


picture of Eleanor Sommerville

Hello Waterloo

Thank you for taking the time to post your note of thanks.

It is always most gratifying for staff to receive positive feedback from patients or relatives and it’s good to know that their efforts are recognised. I will personally ensure your appreciation is passed on to the teams in Ward 4C and Theatres.

On behalf of the staff and myself, I would like to take this opportunity to thank you for taking the time to express your sentiments and hope you continue to do well in your recovery.

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