"Fantastic care at CCATs North Locality"

I attended the Community Care and Treatment (CCAT) services North Locality - Blairgowrie Community Hospital this has been for pre chemotherapy bloods. 

I was welcomed into the department by Lesley a healthcare support worker who was incredibly kind, friendly and professional. I was nervous having my bloods done due to my poor venous access, Lesley put me at ease straight away. Lesley came across very knowledgeable and experienced. 

The new department looks clean, bright and welcoming. It was easy to find. The rooms are well equipped with equipment that is in a good state. The staff voiced how excited they’re with their new surroundings and I could feel a really nice sense of motivation, achievement and excitement about their new service. 

The staff were seen to be hand washing, cleaning equipment after use and using PPE. I felt very safe. 

One area I feel could be explored if appropriate is the delivery of PICC line care. I had a PICC line inserted due to my poor venous access however, I could not have my weekly line care at Blairgowrie or my bloods done from this line. Therefore, I had to travel to Ninewells in Dundee weekly. 

Thank you again to the fantastic care at CCATs!