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"Fantastic memory clinic service"

About: Memory Services / Memory services (Craigavon and Banbridge)

(as a carer),

The memory clinic service at Edenderry House, Portadown is the best dementia service my mum, Nora, has had during the 6 years she had dementia before passing.

She was never kept waiting for any appointment with Kim, which is so important to someone with dementia, and Kim spoke to my mum and not at her and spoke to the family with advice at all times.

I cannot praise the Memory Clinic in Edenderry House, Portadown enough,  as this is a fantastic service in comparison to other services we have experienced in hospitals, clinics and surgeries etc.

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Responses

Response from Lisa Marley, Clinic Manager, Memory Services, MHD, Southern Health and Social Care Trust nearly 2 years ago
Lisa Marley
Clinic Manager, Memory Services, MHD,
Southern Health and Social Care Trust
Submitted on 16/06/2022 at 16:55
Published on Care Opinion at 17:00


Hello

I am Kim's manager in the memory clinic. Firstly, I am sorry to hear of the passing of your mother Nora. I appreciate you taking the time to write such kind words about your experience of the Memory Clinic and Kim. I am delighted to hear such positive feedback. I have shared this feedback with Kim and she is delighted to receive this.

Kind regards

Lisa Marley

Clinic Manager

Memory Services

Portadown

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