"Excellent rehabilitation support from the hospital team"

My mum is recovering from a five week stay in hospital  after a significant fall  and is staying with myself for a short time until she feels confident and able to return home. Although medically fit for discharge my mum was very unsteady on her feet, struggling to walk and feeling vulnerable and unsure about her future. 

A referral was made to the Intermediate Care and Enablement Service (Biggart Hospital) team on Friday 29 April 22 for assistance. On the morning of Saturday 30 April 22 physiotherapist Eilidh  visited and assessed mum and developed a support and exercise plan with her. Eilidh made a referral for a wheelchair (which was received on 6 May 22) and other aids which were delivered and installed on Sunday 1 May 22.  Mums exercise plan was supervised by Lisa (very supportive and kind) and this continues. 

Nurse Cunningham visited and assessed mum on 2 May 22 , made appropriate referrals and responded promptly to a further request for advice by undertaking a follow up visit this morning. My mum and I cannot sing these staff praises high enough! all of whom have been polite, courteous, professional and timely but maybe more importantly have listened to mum, developed a care plan with her, demonstrated great knowledge and skills with an empathetic and caring manner

We are hugely indebted to the team..... Thank you