This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Concerned about lack of care and communication"

About: Dr Gray's Hospital / Orthopaedics (Bones, Joints and Fractures)

(as a relative),

Seriously concerned and saddened to see my wife in danger of not walking again, or being able to stand to turn without moving and handling equipment and carers rather than with me.

She was admitted due to a hip fracture and on discharge from ward 6, I, as welfare guardian, was not informed of the pressure ulcers which had developed during the admission, and no request was forwarded to community nursing for follow up post discharge.

The nasty ulcers (worst area predicted to be grade 3) have resulted in pain, discomfort and delays to recovery and rehab; 4 weeks post discharge and rehab is yet to commence at home.

I'm appalled and concerned about the communication and lack of care. My wife has mixed dementia, limited opportunities and time is precious.  She may never stand to step and turn around or walk again, requiring equipment and carers for all moves.  We may never be able to go out for a drive in the car together. 

The impact has been significant. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Bell, Unit Operational Manager - Surgical Division, Dr Gray's Hospital, NHS Grampian nearly 2 years ago
Karen Bell
Unit Operational Manager - Surgical Division, Dr Gray's Hospital,
NHS Grampian
Submitted on 23/05/2022 at 13:32
Published on Care Opinion at 14:43


Dear Cath 1430

Thank you for taking the time to contact us regarding your wife's recent hospital stay.

I am sorry to hear of her fractured hip and post operative complications.

I understand this has been a very difficult time for you both. I would like the opportunity to discuss the matter directly with you, my number is 01343567595

Kind Regards

Karen Bell

Unit Operational Manager-Surgical Services

Dr Gray's Hospital, Elgin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k