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Prompt and positive review

Posted By Keith J

"Prompt and positive review"

About: University Hospital Hairmyres / Outpatients Department

(as a service user),

Today, I went into Hairmyres Hospital for my haemoglobin blood level tests. I was seen ahead of appointment time and blood test carried out by a very professional nurse. Following on, after my visit, I received a telephone call from my consultant who gave me the good news, they do not want to see me for a further 4 months instead of fortnightly.

WOW. 

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 03/05/2022 at 12:24
Published on Care Opinion at 12:24

picture of Jean MacDonald

Good morning Keith J

I am so happy your experience in our out-patient department went well.

Thank you so much for sharing your very positive words regarding the service you received from both staff and your consultant.

I will certainly share your words of encouragement with them all, thank you again.

Best wishes

Jean

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