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First experience of serious hospital treatment

Posted By Davo70

"First experience of serious hospital treatment"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Cardio-Respiratory North Devon District Hospital / Colorectal surgery & stoma care North Devon District Hospital / Medical Assessment Unit

(as the patient),

First contact A&E with temperature and feeling unwell. Sent to MAU for two days undergoing tests to find problems. Moved to ward with chest infection and blocked bowel . The treatment I received at my local hospital North Devon health trust was fantastic ,, surgeon’s,Doctors, Nurses, HCA,s and all the catering and cleaning staff was unbelievable. Although at the time I was very unwell my experience was a good one. Couldn’t fault the staff in any way. The staff were competent , reassuring, extremely pleasant and above all efficient. The follow treatment was excellent and I’ve been back recently to the endoscopy ward for minor treatment . Again the staff were excellent. All of the previous comments  were repeated. I can honestly say the NDHCT Barnstaple is a first class experience.

Congratulations to all those staff who work in such a pressurised environment.

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Responses

Response from Jayne Gammon, Sister (Northern Services), Alexandra Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Jayne Gammon
Sister (Northern Services), Alexandra Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I manage the Medical Assessment Unit and Alexandra Ward

Submitted on 19/04/2022 at 10:49
Published on Care Opinion at 14:53

Dear Davo70,

Thank you for taking the time to write a comment on here. It is always good to hear that patients experiences have been positive while in our care.

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Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 20/04/2022 at 09:16
Published on Care Opinion at 09:16

Dear Davo70,

Thank you for taking your time to provide us with your feedback. I am pleased to hear of your positive experience within the whole of the trust. I will ensure that all the staff within the Emergency Department get to see your wonderful comments.


Kind regards

Sophie Grills

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Update posted by Davo70 (the patient)

Forgot to mention all the staff onVictoria ward on which I received first class treatment. Apologies

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