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Neurologist appoinment

Posted By D1908

"Neurologist appoinment"

About: University Hospital Hairmyres / Neurology

(as the patient),

My neurologist  left and I have not been appointed a new one, raised a issue with the nurse and since then no appointment has been issue.

Left voicemail over 1 week with a Secretary and no response.

Spoke with my go who advised that I should have received new appointment.

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 20/04/2022 at 08:51
Published on Care Opinion at 08:51

picture of Jean MacDonald

Good morning D1908

Thank you for sharing your feedback regarding your Neurology appointment via the Care Opinion website.

May I request you contact our Patient Affairs colleagues to discuss your concerns to enable them to investigate this issue further.

PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk or telephone: 01355 585325

Best wishes

Jean

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by D1908 (the patient)

Jean I tried to call you to discuss further. I advised that I was waiting on appointment, but this is still to be received.

I am working a half shift on Wednesday 11th. I will be calling then to discuss.

Response from Christine McNeill, Patient Affairs Manager, University Hospital Hairmyres, NHS Lanarkshire nearly 2 years ago
Christine McNeill
Patient Affairs Manager, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 12/05/2022 at 14:40
Published on Care Opinion at 14:40

Dear D1908

Thanks for getting in touch with me as requested. As agreed I will look into the issues you have brought to my attention and will contact you in due course.

Kind regards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by D1908 (the patient)

Hello I have received an appointment for the nurse which is telephone appointment, the purpose for me chasing this is to get botox, it's now been 5 months since last treatment, and this is the appointment I receive?

I also stated that I did not want to see the nurse as she claimed I did not have chronic headaches, and did not fit into the protocol. I feel that I have no other option than to escalate this issue further.

To get the treatment I require, for the daily headaches and numb feeling that I have down my right side of my face.

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