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"Uncontrollable worry and anxiety"

About: Ealing IAPT

(as a service user),

I have suffered with worry and anxiety for what has been many years now. There came a time where I decided that I wanted to get some professional help, which is why I thought of therapy. I had a very bad experience with a private therapist and so I was worried about CBT with an NHS therapist. Let’s just say my experience has been nothing short of exceptional. My therapist, Jemma, has changed my entire experience of therapy. I was amazed at her care, compassion and her empathy. She listened to everything I had to say and addressed all my concerns that I had previously experienced. Jemma made this an incredible journey and in each session, I noticed a change in the way I feel, think and see things.  I am incredibly pleased and happy to say that I completed 10 sessions and have come away as a changed person. I appreciate all the work, effort and support Jemma provided me with and she is an amazing therapist. 

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Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust 2 years ago
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 26/04/2022 at 10:45
Published on Care Opinion at 10:45


Dear cupcake1,

Thank you for comments about your experience with Ealing IAPT and the quality of therapy that you received. It is great to hear that your view of therapy has shifted as a result of your sessions with Jemma and the effort you put in over your 10 sessions. We will make sure that Jemma is aware of you praise for her work and wish you a very happy future.

Best Wishes Ealing IAPT

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