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A Nice but boring stay

Posted By Matdw53

"A Nice but boring stay"

About: Craigavon Area Hospital / 1 North Cardiology

(as a staff member posting for a patient/service user),

I have been treated alright in hospital with my only main complaint is how bored I have been in the hospital. I spend a lot of time waiting about and I also struggle to see the TV from where my bed is which is a big shame. The TV remote for it also doesn’t work which means the nurses have to us the buttons anytime anyone wants to change the chanel. The nurses are truly amazing and I honestly don’t think I could aks for better. The doctors are just the same as the nurses in the fact they are so helpful and answer any question that I may ask. The place is also spotless and I challenge anyone to find a speck of dirt in the hospital. The food at times is a bit rough however I do always get enough. I am very thankful for my care and treatment.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 28/04/2022 at 18:09
Published on Care Opinion at 18:09

picture of Christine Armstrong

Dear Matdw53 - thank you for your feedback, and for your lovely comments about the staff. Its great that you find everyone so helpful. I can appreciate that the day is long and that you do get bored.

We will ask if the remote can be sorted out

Thank you again

Christine

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Response from Eileen Magowan, Clinical Sister 1 North, Acute, Southern Health and Social Care Trust 2 years ago
Eileen Magowan
Clinical Sister 1 North, Acute,
Southern Health and Social Care Trust

Submitted on 29/04/2022 at 12:43
Published on Care Opinion at 12:43

Good Afternoon,

Thankyou for taking the time to give us your feedback.

Sorry you found the day long, unfortunately the television remote controls go missing regularly.

We currently have a new batch awaiting programming, this should be a help for future patients and staff.

Thanks for your kind comments about the staff,

Regards,

Eileen Magowan, Clinical Sister,

1 North.

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