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"The staff are polite and very well mannered"

About: Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I have had a very quick and smooth time in Accident and Emergency. I have not had long to wait as my GP referred me to here. It is very spotless and the covid restrictions are being listened to especially with staff sanitising and all. This is my second time in in the last few weeks due to clots so hopefully get it sorted today.

The staff are polite and very well mannered. They could not do enough for you and are so attentive to ensure everything is alright with you. All the staff are definitely overworked for not enough money.

I could not complain about the care I am receiving only for the staff in Daisy Hill being charged for their car parking I do not think it is right that they have to pay. It would be catastrophic if this hospital closed.

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Responses

Response from Paul Smyth, Interim Head of Service Emergency Departments, Acute & Emergency Medicine, Southern Health and Social Care Trust 2 years ago
Paul Smyth
Interim Head of Service Emergency Departments, Acute & Emergency Medicine,
Southern Health and Social Care Trust
Submitted on 27/04/2022 at 08:05
Published on Care Opinion at 08:05


Dear Shagq75

Thank you for your positive comments regarding the Emergency department.

We hope you are recovering well.

Best wishes

Paul

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