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"Great hospital care"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / Acute Medical Unit Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit Scottish Ambulance Service / Emergency Ambulance

(as the patient),

Last week I had a minor heart attack at home. My wife dialled 999 and after a wait of only half an hour an ambulance appeared.( The ambulance came from Edinburgh and we live just outside East Linton, so well done)

I was taken to Royal Infirmary with the paramedics stabilising my condition.

Hardly no wait at Royal where I was seen by A& E doctor and it was after blood tests that confirmed I had a heart attack. Ten minutes later I was informed I was having another one. The A & E was very busy but through the chaos calm was restored.

I was moved to an acute ward who looked after myself for 1 night before a bed was found on the cardiac ward 103. Here for two nights, well done to everybody who works here under immense pressure to deliver caring standard’s. On Monday I had an angiogram everybody here was great and explained everything to the nth degree. Home Monday night feet up for 10 days and told to be careful. Follow up has been great too.

Well done NHS

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Responses

Response from Jennifer Watters, Deputy Associate Nurse Director, RIE, NHS Lothian 2 years ago
Jennifer Watters
Deputy Associate Nurse Director, RIE,
NHS Lothian
Submitted on 05/04/2022 at 15:30
Published on Care Opinion at 16:07


Thank you so much for sharing your positive feedback from your recent stay at the RIE. This is always appreciated by the staff and I will make sure this is shared with all the teams involved.

I am glad to hear you are recovering well and resting up. Thank you for taking the time to share your experience.

Take care

Jennifer

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Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 2 years ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service
Submitted on 08/04/2022 at 10:55
Published on Care Opinion at 10:55


Dear Markle

Thank you for getting in touch through Careopinion to let us know of your experience. I can understand what a scary situation this must have been for you to go through.

I am pleased to read about all the staff who looked after you, lovley comments for them all, thank you so much.

I hope you are taking it easy and resting well!

Warmest Regards

Lesley

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