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A riding accident where I broke five ribs

Posted By gammacz74

"A riding accident where I broke five ribs"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Cardio-Respiratory North Devon District Hospital / Radiology (X-ray) North Devon District Hospital / Trauma and orthopaedics

(as the patient),

I had a fall and was scared because I couldn't breath. Ambulance teams arrived and took me to A&E. I had to wait a long time to be seen as it was very busy but the paramedics stayed with me.

I had a CT scan, MRI scan, ECG and Xrays. Later I was taken to the ward where I stayed for a week. Staff were all amazing and meds given that took away the pain. Every step of the way explained. Thank you NHS you are all brilliant.

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 01/04/2022 at 13:52
Published on Care Opinion at 13:52

Dear gammacz74,

Thank you for taking your time to provide us with your feedback. We are glad to hear that the medication and treatment given had a positive impact. I would like to apologise for the delay in getting you seen when you first arrived to the department.

I will ensure that all the staff in the department get to see your lovely comments. We hope you are well and thank you again for your feedback.

Kind regards

Sophie Grills

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Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 12/04/2022 at 14:34
Published on Care Opinion at 14:34

picture of Gill Kite

Dear gammacz74,

Thank you for taking the time to leave positive feedback.

Following your riding accident it sounds like you experienced several areas of our radiology service having X-ray, CT and MRI scans; I'm glad that your experience during your time here was positive.

I will pass on your kind feedback to the radiology teams involved who will be pleased to receive it.

I hope you are on the mend, or soon will be,

Kind regards

Gill

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