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Care Opinion

A&E visit

Story from nhs.uk

"A&E visit"

About: North Devon District Hospital / Accident and emergency

Having suffered an injury after tripping up on uneven ground I found myself having to attend A&E after recognising I would be unable to deal with my injury myself. The lady at reception was polite and professional. I was triaged promptly by by a nurse/HCA who made me feel confident in their ability to deal with my injury. After a short wait my injury was steristripped and glued and I was back on my way. I felt reassured at all times even though there was pressure on the service. The department was calm and appeared well run. Thank you to those I encountered and my injuries are healing well.

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/04/2022 at 16:03
Published on Care Opinion at 16:03

Hi,

Thank you very much for providing us with your feedback. I will ensure that your comments are fed back to all the team here in the Emergency Department.

We are glad to hear your injuries are healing well.

Kind regards

Sophie Grills

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