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No help for breathlessness

Posted By dicanio

"No help for breathlessness"

About: Maltings Surgery

(as the patient),

Breathless on exertion. Awaiting an appointment with a specialist respiratory consultant but that won't happen for at least 6 weeks.

Rang GP to see if I could do anything to help myself in the meantime - breathing exercises? Appointment to see a respiratory nurse?

The system is that you phone after 08.00 weekdays to get a phone call back the same day - at an unspecified time. And usually by 08.15 all slots have been filled and you are told to call back the next day and it will start all over again.  I know that and we just have to live with it.

So I visited the surgery to ask if there was an on line service I could use.

They sent me a link which, after asking me to provide my personal details, didn't ask me to enter any written description of my problem, but just to attach a photo.

Please tell me, how would I be able to I photograph my breathlessness? 

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Responses

Response from Maltings Surgery nearly 2 years ago
Maltings Surgery

Submitted on 19/05/2022 at 10:12
Published on nhs.uk at 11:38

Thanks for taking the time to leave this feedback in March. I'm unable to identify you from your profile name but I do hope your appointment with the specialist respiratory consultant has taken place.

We completely share your frustrations about being able to get an appointment as demand is extremely high right now, with many patients in the same boat as you awaiting hospital appointments who are getting worse. Like practices across the country, we're trying our best to help and hold people until they get those much-needed appointments with the right specialists.

The online service is effective but you're right, you definitely can't photograph breathlessness! I'd like to check out what you clicked on for this to happen, as it sounds like you took a wrong turn somewhere but if you didn't, it's something we need to look at quickly. If you have time, please get in touch with me directly at maltingssurgery@nhs.net.

Kara - Patients Team

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