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"Experience in A&E"

About: Royal Alexandra Hospital / Accident & Emergency

(as a service user),

I had a fall and fractured my right wrist. Although the department was really busy I really want to commend all of the staff that I had contact with. The medical team were amazing as were all the nursing staff. In particular, I can’t praise highly enough the nurse practitioner Michelle. She really went above and beyond and was incredibly patient centred, considerate, and a wonderful example of what an exceptional nurse can be. I would also like to thank Tony from the trauma assessment unit.

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 2 years ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC
Submitted on 21/03/2022 at 11:52
Published on Care Opinion at 11:52


Dear Mumat30

Thanks so much for sharing your experience on Care Opinion. It is lovely to receive such feedback on behalf of the team involved in your care.

I will ensure the whole team sees this, with Michelle and Tony getting a special mention.

Wishing you a speedy recovery from your wrist fracture.

Kind regards

Gerry

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