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"My recent day case surgery"

About: Russells Hall Hospital / General surgery

(as the patient),

I had surgery on my back and under my left arm. It was a wide excision and lymph node’s removal. The staff on the day surgery unit at Russell Hall hospital were very professional and caring. This was very reassuring to me as the patient. I cannot thank the staff enough. Everything was explained to me before my operation and afterwards about my tablet’s to take. Nothing was to much trouble for the staff making tea after my operation as I had a tremendous thirst and a supply of toast. The ward was very clean and the beds and tables were cleaned each time ready for the next patient. Thank you all very much.

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 2 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust
Submitted on 03/03/2022 at 09:44
Published on Care Opinion at 09:44


Thank you for taking the time to share your experience and give us a five-star rating following your operation in the Day Case Surgery department at Russells Hall Hospital.

It is great to hear that you received excellent care and treatment from our staff. Your feedback has been shared with the Day Surgery Department and senior management team who will be thrilled to hear of it.

All the best and take care.

Patient Experience Team

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