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The best possible care

Posted By hscdoer&user67

"The best possible care"

About: Antrim Area Hospital / Ward C7 Haematology/Renal

(as a relative),

My elderly father has been attending the haemotology service for the last few months . The standard of care provided , from Covid check in  HCAs , through ward clerks to nursing and medical staff has been excellent .  

My father recently attended for bone marrow biopsy . The ANP ( in training ?) who provided care was exceptional. She ensured my father ( and me ) understood the procedure and treated him with kindness and compassion throughout . 

Thank you to the whole team . We feel confident that as my dads ‘journey’ progresses he will have the best possible care . 

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Responses

Response from Eleanor McWilliams, Patient Client Experience Facilitator, Nursing & User Experience, NHSCT 2 years ago
Eleanor McWilliams
Patient Client Experience Facilitator, Nursing & User Experience,
NHSCT

Submitted on 24/02/2022 at 16:57
Published on Care Opinion at 17:01

picture of Eleanor McWilliams

My name is Eleanor McWilliams. I am one of the facilitators for patient and client experience within the trust.

Thank you for taking the time to provide your fathers experience while attending the Haematology service.

I apologize for the delaying in responding.

.I am delighted to hear of such positive feedback and will pass your kind comments on to the staff involved about their dedication and professionalism.

We wish your father a continued good recovery as his journey progresses.

Kind Regards,

Eleanor.

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