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Made the whole experience special.

Posted By funnyjf35

"Made the whole experience special."

About: South West Acute Hospital / Maternity care

(as a service user),

I went in to be induced with my daughter recently. I can honestly say I have never met a more friendly or professional group of midwives. Any worries I had they made me feel at ease. They kept me calm and made me feel in control the whole way through labour, which made the whole experience more special.

The aftercare we both received was fantastic and again I never felt like I was a bother. Outstanding department and wonderful team. I'm so grateful for the experience I received. 

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Responses

Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 2 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 21/02/2022 at 23:06
Published on Care Opinion on 22/02/2022 at 09:48

Thank you for your wonderful feedback, it is such a pleasure to hear that you had received such a high standard of care. I will ensure that the midwives hear your story and how involved with your care and calm your experience was. It is always gratifying to hear the staff on the maternity unit being acknowledged, thank you.

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 2 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 22/02/2022 at 14:05
Published on Care Opinion at 14:40

picture of Ali Ferguson

Congratulations on the birth of your daughter and thank you very much for taking the time to provide feedback. I am delighted to hear that you had a positive experience within our Maternity Department and will pass on your comments to the team.

Thank you very much.

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