This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Professional and efficient

Posted By LouseA22

"Professional and efficient"

About: Western Infirmary/Gartnavel General / Ophthalmology

(as the patient),

Late afternoon in December I visited an Optician in Glasgow and discovered I had a torn retina. The service, speed and efficiency of both this optician and Gartnavel hospital's eye clinic was second to none. More so, because we were in the middle of yet another Covid wave.

I attended the Eye clinic on the morning of Christmas Eve and couldn't believe how quickly I was treated and was so impressed with the staff's professionalism and efficiency. Also, so friendly. Thank you so much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 04/02/2022 at 14:31
Published on Care Opinion at 14:31

picture of Kevin Torbet

Dear LouseA22

Thank you for taking the time to leave such lovely feedback in regards to your experience of using the Eye Clinic of Gartnavel General Hospital.

It was nice to hear how the staff were professional, efficient and understanding throughout your appointment and made you feel welcomed.

I will be delighted to pass on your thanks to all the staff who I'm sure will be touched to hear they made a difference while you were in their care.

Please take care and stay safe

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k