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"Long wait for a doctor"

About: Craigavon Area Hospital / 1 South Medical

(as a staff member posting for a patient/service user),

I’ve been on this ward for two weeks now, I rang the ambulance myself to bring me over to the hospital. I’ve been here on two occasions, the first time I rang the ambulance, it took quite a long time to come for me. I arrived at the hospital at 12 and was brought to ED. The nurse in ED then spoke to me around two o’clock and told me the doctor would be with me shortly. I then waited six hours so I decided just to go on home. Then the next day I got a phone call from the doctor saying I needed to come back over immediately. Most of the staff on this ward have been okay. The food isn’t too bad for it being hospital food. The ward has been kept fairly clean since I’ve been here.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 16/02/2022 at 17:59
Published on Care Opinion at 17:59


picture of Christine Armstrong

Dear Emmgh49 - thank you so much for telling us about your experience and may I apologize for the delay in responding to you. I am sorry to read that you had such a long wait in the Emergency Department and we will share your feedback with the staff

I hope that you are feeling better

Christine Armstrong

Care Opinion Facilitator

SHSCT

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