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"Outstanding experience"

About: Derriford Hospital

My wife is a long term sufferer of osteomyelitis and had a nasty reoccurrence last year. Orthopaedics have been brilliant in dealing with the situation, even with Covid conditions. The communication and updates have been brilliant.

Staff have been very helpful and have communicated clearly throughout the ordeal. Taking the time to explain any areas that have been confusing or misunderstood.

Unfortunately the terms of this review means I may not mention individuals by name, but there are definitely stars within the department that make a visit more bearable.

The orthopaedics team is a credit to the NHS Derriford Trust team.

Thank you Orthopeadics for your outstanding care for your patients. A particular mention needs to be made of the fracture clinic that supplied a much needed service and who’s staff are absolutely brilliant. 5 stars go to the Fracture Clinic.

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Responses

Response from Derriford Hospital 2 years ago
Derriford Hospital
Submitted on 03/02/2022 at 14:35
Published on nhs.uk on 04/02/2022 at 20:20


Thank you very much for taking the time to post such a positive review. Such feedback is always really well received by the team and I will make sure that it is cascaded to them. I am really pleased that the time taken by the team left you feeling supported and listened to at a time when it really mattered.

Many thanks

Natasha Stokes

Service Line Cluster Manager for Trauma, Orthopaedics and Rheumatology

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