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Care Opinion

Recent Appointment

Posted By controllerqc58

"Recent Appointment"

About: University Hospital Monklands / Dermatology

(as the patient),

Due to covid and being careful not to touch things, why have me touch a consultants phone to do a survey on the appointment I am attending? I think the survey should have been sent to my own personal phone to complete. 

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Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 2 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire

Submitted on 18/12/2021 at 15:10
Published on Care Opinion at 15:10

picture of Marjorie McGinty

Dear controllerqc58

Thank you for taking the time to tell us about your recent experience of the Dermatology Clinic at University Hospital Monklands.

I understand that you have concerns about being asked to touch a member of staff's phone to complete a survey. Could you please contact the Patient Affairs team at University Hospital Monklands so that we can get some details from you to allow us to investigate your concerns further. You can contact them by tel number 01236 713 065 or by Email: PatientAffairs.Monklands@lanarkshire.scot.nhs.uk

thank you

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