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"Everyone brilliant"

About: Derriford Hospital

My husband was taken to Derriford after passing out while on a day out. The ambulance arrived within about 10/15 minutes, the paramedics were brilliant and stayed with him until he was taken into A & E, although this took several hours we were not concerned as we know he was in expert hands. Everyone he and myself have come into contact with have been absolutely brilliant and we have received nothing more than great courtesy and an eagerness to help. Thank you to all at Derriford.

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Responses

Response from Derriford Hospital 2 years ago
Derriford Hospital
Submitted on 29/11/2021 at 15:52
Published on nhs.uk at 21:02


Amanda Cragg, Support Manager, has replied to say

Thank you for taking the time to give some much appreciated positive feedback, the impact on staff morale is invaluable. Often we hear when things don’t go so well and this is essential for service review and improvement but, busy lives often prevent patients feeding back good news stories, which is understandable. We hope that Mr Whitford made a speedy recovery.

Many thanks

Amanda

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